Find a Cigna Psychiatrist

Medically reviewed by Gabriela Asturias, MD on May 23, 2025
Written by the MiResource team

Cigna Healthcare (now part of The Cigna Group’s Evernorth division) runs one of the largest behavioral-health networks in the country — more than 300,000 in-person clinicians plus 163,000 virtual professionals. This guide will walk you through how to locate a Cigna therapist, understand your Cigna mental health coverage, and book care (virtual or in-office) without guesswork.

  • BlueCross Provider, Academy of Certified Social Workers License (ACSW)

    BlueCross Provider

    Academy of Certified Social Workers License (ACSW)

    100 Mission Street, San Francisco, California 94105

    BlueCross Provider is a Academy of Certified Social Workers License (ACSW) in San Francisco, California. They treat Abuse.

    A very good mental therapist.

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  • Zoiana 4 Oct, Pre-Licensed Professional

    Zoiana 4 Oct

    Pre-Licensed Professional

    161 W 3rd St, Prosper, Texas 75078

    Zoiana 4 Oct is a Pre-Licensed Professional in Prosper, Texas. They treat Performance Anxiety, Substance Use, Career.

    Disposable gloves are essential for handling food safely in the kitchen.

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  • Rafael Reeves, Certified Clinical Social Worker (CSW)

    Rafael Reeves

    Certified Clinical Social Worker (CSW)

    7643 U.S. 64, Atkins, Arkansas 72823

    Rafael Reeves is a Certified Clinical Social Worker (CSW) in Atkins, Arkansas. They treat Agoraphobia, Aging.

    Non irure eos porro totam suscipit consequuntur cillum pariatur Ea porro porro qui consectetur

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  • Harry Harrison, Certified Addiction Counselor (CAC)

    Harry Harrison

    Certified Addiction Counselor (CAC)

    30 East Elizabeth Avenue, Bethlehem, Pennsylvania 18018

    Harry Harrison is a Certified Addiction Counselor (CAC) in Bethlehem, Pennsylvania. They treat Anorexia Nervosa.

    erer

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  • Doctor Professor, Diplomate in Clinical Social Work (DCSW)

    Doctor Professor

    Diplomate in Clinical Social Work (DCSW), Education Specialist (EdS), Hypnotherapist

    Murdaugh Street, Varnville, South Carolina 29944

    Doctor Professor is a Diplomate in Clinical Social Work (DCSW) in Varnville, South Carolina. They treat Dependent Personality, Childhood Abuse, Psychosis.

    Wiedza zdobywana codziennie po trochu kumuluje się. Z badań wynika, że osoby,

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  • Halla William, Counselor

    Halla William

    Counselor

    1776 South Main Street, Akron, Ohio 44301

    Halla William is a Counselor in Akron, Ohio. They treat Conflict Resolution, Anorexia Nervosa, Depression.

    Last step – add a photo and tagline

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How Cigna Mental-Health Coverage Works

Plan Type Typical 2025 Member Cost* Key Points
Employer & Marketplace PPO/HMO $0–$40 copay for in-network therapy (no separate mental-health deductible) Copay or coinsurance applies after medical deductible (if any)
High-Deductible/HSA 20 % after deductible, then $0–$40 Same coverage, different timing of cost share
Cigna Medicare Advantage $0 virtual mental-health therapy; $15–$40 in-person copay Many plans quote $0 MDLIVE visits

*Always check your own Evidence of Coverage (EOC); employer carve-outs can vary.

Coverage basics

  • Unlimited medically necessary visits. No preset annual cap.
  • One combined medical deductible. Mental health shares the same threshold as doctor visits.
  • Telehealth parity—often $0. Many plans waive the copay for MDLIVE video therapy and psychiatry.
  • No referral required for PPOs and most Open Access HMOs; gatekeeper HMOs may ask for a PCP note.

Types of Mental-Health Providers in network with Cigna

Provider Type What they do
Cigna Therapist / Counselor (LCSW, LMFT, LPC) Weekly talk therapy, stress, life transitions
Cigna Psychologist (PhD, PsyD) Psychological testing, EMDR, DBT
Cigna Psychiatrist (MD/DO) Diagnosis, medication management

Real-Life Use Case: How Maya Found a Therapist That Takes Cigna

Maya, a 33-year-old software engineer in Seattle, felt rising anxiety after a company downsizing. Here’s her 11-day journey:

  1. Day 1 – Portal Login Maya opens myCigna.com → “Find Care & Costs” → “Behavioral Health.”
  2. Day 1 – Smart Match The directory’s SmartMatch recommends five therapists that take Cigna within five miles, each tagged “Accepting new patients.”
  3. Day 2 – Cost Check Using the estimator, she confirms her mid-tier PPO charges $25 per in-office session—or $0 for MDLIVE video.
  4. Day 3 – First Video Visit She books a same-week slot with Jordan Kim, LCSW—an in-network Cigna therapist specializing in CBT for anxiety.
  5. Day 10 – Medication Consult Jordan suggests a low-dose SSRI. Maya schedules a 30-minute tele-psychiatry visit with a Cigna psychiatrist for the next day (also $0).

Total time from search to session: under two weeks, no out-of-pocket cost.


Step-by-Step: Booking Therapy Through Cigna

  1. Log in to myCigna or the Cigna app. Tap Find CareBehavioral Health.
  2. Filter. Choose “virtual” or “in-person,” specialty (trauma, couples, ADHD), language, evening hours.
  3. Confirm cost. Click “Estimate costs” under each listing to see your exact copay or coinsurance.
  4. Book an appointment. For MDLIVE slots, scheduling happens inside the portal. For local offices, call the number listed.
  5. Complete pre-visit forms. Some clinicians send digital intake packets; fill them out to avoid delays.

In-Network vs. Out-of-Network: What to Know

Stay In-Network (recommended) Go Out-of-Network
Predictable copay or coinsurance Pay full fee, then submit for partial reimbursement (PPO only)
Claims filed automatically No reimbursement for HMO/OAP plans
Integrated with your Cigna case-management team Wider choice; useful for niche specialties

If no in-network appointment is available within 10 business days, request a “network deficiency exception.” Cigna may cover an outside clinician at in-network rates under parity rules.


Digital & Telehealth

Platform Services Cost (typical) Who’s Eligible
MDLIVE for Cigna Therapy & psychiatry video visits, 7 a.m.–9 p.m. $0–$40; many plans waive copay Employer, Marketplace, Medicare Advantage
Happify / iPrevail On-demand CBT modules, coaching $0 Most employer plans
Work-Life EAP 3–5 free counseling sessions per issue $0, no claim filed Many fully insured plans

Telehealth sessions count the same as office visits toward visit limits (if any) and deductibles.


Cost & Coverage

Setting Employer/Marketplace PPO & HMO High-Deductible Plan Medicare Advantage
In-Person Therapy (45 min) $0–$40 copay 20 % after deductible $15–$40 copay
MDLIVE Therapy Often $0 Deductible, then $0 $0
Initial Psychiatric Eval $30–$60 copay 20 % after deductible $20–$50 copay

Keep in mind, if the first provider you work with doesnt feel like the right fit, switching therapists that take Cigna is penalty-free.


Advocating for Yourself When Wait Times Are Long

  • Document Calls. Note name, date, and “next available appointment.”
  • Ask for Care Coordination. Cigna’s Behavioral Health Concierge can hunt for cancellations.
  • Request Network-Deficiency Approval. If no slot within 10 business days, you can see an outside clinician at in-network rates.
  • Escalate. File a grievance through myCigna; state law often requires a response in 30 days.

Frequently Asked Questions

Does Cigna cover therapy?
Yes. Outpatient therapy with in-network licensed clinicians is a core medical benefit; typical copay $0–$40 or 20 % coinsurance after deductible.

How do I find therapists that take Cigna near me?
Log into myCigna → Find Care & CostsBehavioral Health and filter by zip code, specialty, and availability.

What’s the difference between a Cigna therapist and a Cigna psychologist?
“Therapist” is an umbrella term (LCSW, LMFT, LPC). “Psychologist” means a PhD/PsyD who can conduct testing and advanced modalities. Both are Cigna mental health providers if enrolled.

Are psychiatrists that take Cigna accepting new patients?
Many are, especially via MDLIVE. Use the “Accepting new patients” filter and consider virtual appointments.

Does Cigna mental health coverage include telehealth?
Most plans waive or reduce copays for MDLIVE therapy and psychiatry through 2025.

Find care for you

Recovery is possible. With early intervention, a supportive community, and the right professional care, you can overcome challenges and build a fulfilling life. We’re here to help you find the support you need.

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